NHTSA Complaint #11695751 — 2021 CADILLAC ESCALADE ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11695751
Vehicle	2021 CADILLAC ESCALADE
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 8, 2025
Date Filed	October 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

See attached document for complaint. IN RE: GM Recall N252494000 I received notice in May of 2025 that my 2021 Cadillac Escalade is involved in a recall. At first my dealer said the part to repair is not available? Then in September we stopped by my dealer and he said the recall does NOT involve my Cadillac. So I will attach a copy of my notice so there is no question they notified me I have a defective Cadillac. Please someone tell me Why this happened? I want a different automobile!!! By the way I find it very interesting that Regina A. Carto,, Vice President of Global Product Safety and Systems FAILS TO PROVIDE HER ADDRESS?

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