NHTSA Complaint #11694412 — 2021 TOYOTA VENZA VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11694412
Vehicle	2021 TOYOTA VENZA
Component	VEHICLE SPEED CONTROL
Date of Incident	October 16, 2025
Date Filed	October 19, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

As I attempted to park in a stall in the parking garage, I turned the steering wheel to the right and aligned the vehicle in preparation to back into the stall. In the split second that I took my foot off the accelerator to put it on the brake pedal in preparation to switch gears, the vehicle surged forward rapidly. I slammed on the brake as hard as I could, fearful that it would hit the car in the stall ahead. Maybe that's an indication that the Emergency Braking System failed, too. I don't know whether it stopped me or me slamming on the brake, but I was within 18 inches of the vehicle in the stall ahead of me. It truly scared me, which is what caused me to search for whether this was a known issue for 2021 Venzas and found that others have had this issue occur.

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