NHTSA Complaint #11693782 — 2025 HONDA PILOT

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11693782
Vehicle	2025 HONDA PILOT
Component	STEERING
Date of Incident	June 30, 2024
Date Filed	October 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The steering wheel malfunctions creating clicking and creaking noises when turning due to defective steering rack, clock spring, and more. I've taken the vehicle to 2 different Honda dealerships. They cannot fix the problem. One Honda dealership has refused to continue to try to fix the problem after multiple attempts. The dealership contacted Honda corporate field representative who told them to stop the repairs despite having a warranty and the problem continuing. This is a known problem impacting thousands of new Hondas.

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