NHTSA Complaint #11693731 — 2025 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11693731
Vehicle 2025 RAM 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On [XXX], while driving my 2025 Ram 1500 Laramie at approximately 60 mph on a dark rural road, the truck suddenly stalled without warning. The engine shut off, but all lights and electrical systems initially remained powered. I shifted into Neutral and attempted to restart while coasting, at which point the truck completely lost electrical power — headlights, dash, ignition button, and interior lighting all went dead. I initially thought I might have accidentally cycled the ignition button off, but repeated attempts to restart had no response. As I rolled to a stop, the vehicle automatically shifted itself into Park, causing a sudden and violent stop. Once stationary, the truck restarted normally as if nothing had happened. Prior to this event, there were multiple related issues: – On [XXX], the truck would crank but not start for about 30–40 minutes before finally starting normally. – On [XXX], a check engine light appeared during an hour drive to LAX. After parking and restarting, the light disappeared. – On September 29, 2025, I took the truck to Crown Dodge in Ventura County, CA, where a wireless OBD-II scan found no codes. I was advised to return if the problem persisted. – A few months prior, the truck stalled at low speed when pulling forward from a stop in a parking lot. The [XXX] incident was extremely dangerous, leaving me completely unpowered and invisible to oncoming traffic at night. These repeated, escalating failures suggest a serious intermittent electrical or control system defect that could result in a crash or injury. The dealer has not responded to my attempts to contact them on October 13, 2025. I was able to get ahold of their receptionist but get sent to voicemails when transferred. Some of the boxes were already full and others I left voicemails but no response back none the less. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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