NHTSA Complaint #11693646 — 2022 CHEVROLET BLAZER

While driving, the vehicle displayed a “Service Power Steering” warning message, and shortly after, the steering became noticeably heavier and less responsive. The issue occurs intermittently but has worsened over time, creating a serious safety concern because loss of steering assist could occur at any speed. The dealer diagnosed the problem as a failure of the electronic power steering module and rack-and-pinion assembly, quoting an estimated repair cost of approximately $2,500. The vehicle has only around 56,000 miles and has been maintained as recommended. The dealer confirmed the issue but stated that General Motors would not cover the repair under warranty or goodwill assistance. This defect poses a significant safety risk, as a sudden loss of power steering assist can make the vehicle difficult to control, especially during turns or emergency maneuvers. There were no accidents or injuries, but the potential for loss of control is high. The warning message and loss of assist can be reproduced and have been verified by the dealership. The vehicle has not been repaired yet, and the defective parts are available for inspection upon request.