NHTSA Complaint #11693320 — 2016 TOYOTA TACOMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11693320
Vehicle 2016 TOYOTA TACOMA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Bought 2016 Tacoma in 2022 w/ 53k miles. Hit 58,850 (ish) and had an noticable oil leak… apparently this was a “Well Known” issue, as the mechanic @ Surprise, AZ Dealership (Toyota of Surprise, 13543 N. Auto Show Ave., Surprise, AZ 85388) told my wife and I…. it’s from this same thing that google showed me also: “Engine oil leaks: Reports on Consumer Reports and other forums detail expensive repairs to fix oil leaks from the front seal or timing cover, which can cost $5,000 or more because the engine often needs to be removed for the repair.” And this was 100% my case- and confirmed by the Toyota Dealers Mechanic verbally. Leaks were without engine light indicators “at all”. The dealership added a dye, told me to drive 100-500 miles and return to have a re-inspection done after their initial one came with no results. Initially I spotted this while I was conducting a regular 3,000 mile oil change. (2nd oil change since owning the truck. So my out of pocket was around $5,700+, for an apparent (see attached) “well-known” Dealer issue. @ 60k, a major repair cost for this should NOT but coming from the consumer, and needs to be listed as a “recall”. Had I not noticed the missing oil, this could have left me stranded, my family stranded, or caused many other traveling issues throughout my driving experiences. I repaired this around two years ago, but have been terrified to drive my truck! I’ve driven about 1,000 miles or less since the repair (in 2 years time). I’m selling first chance I can, BUT, I WANT MY MONEY BACK! I have the receipt in a safe for when this becomes a recall - to prove i paid it, and to get a FULL REFUND!!! That is not how good business is done by Toyota. I owned a 2004 and 2005 Camrys prior, as well as a 2014 Lexus GS 350 F Sport (all in my name), this truck was a dream, now a nightmare. Please, for everyone complaining online and those that have had to also pay for these repairs @ low mileage, MAKE THIS INTO A RECALL FOR 2016 TACOMAs.

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