NHTSA Complaint #11692554 — 2010 TOYOTA VENZA

The contact owns a 2010 Toyota Venza. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was not taken to the dealer to be diagnosed; however, an independent mechanic arrived at the residence to diagnose the vehicle and retrieved a fault code related to the ECM. The mechanic also informed the contact to call a locksmith regarding the key fob. The contact stated that the failure had occurred on several occasions. The engine control module and the purge valve were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.