NHTSA Complaint #11692482 — 2024 CHEVROLET TRAX

While accelerating from a tertiary road (45mph) to a highway (60mph), the engine suddenly produced a loud rhythmic clacking sound that increased in frequency based on rpms. No warnings or check engine light was activated. No increase in temp or change to oil pressure was noted. The vehicle was driven approximately 6 miles with no change in the sound. Vehicle was parked and sat for 2 hours. Vehicle was restarted. Sound continued. Vehicle was driven for approximately .3 miles when a warning came across the dash and an alarm sounded. It indicated no oil and to immediately halt driving. Continued for an additional .3 miles to a safe pull off point and parked the car. The oil level was checked and the dipstick measurement indicated a full oil reservoir. The following day the vehicle was towed to IG Burton Chevrolet in Lewes DE. Due to scheduling the vehicle was not diagnosed for 1 week. Initially the diagnosis was a faulty oil pump. Upon further exploration metal components were found within the oil pump that fell into it from the engine. The service department determined that a full engine replacement was required and would covered under warranty.