NHTSA Complaint #11690483 — 2025 HONDA ODYSSEY

The contact owns a 2025 Honda Odyssey. The contact stated that the Engine Auto Start-Stop system failed to operate as needed. The contact stated upon coming to a stop, the engine shutoff; however, upon releasing the brake pedal, the contact became aware that the engine failed to restart as designed. A message of a systems failure was displayed, and an image of a pedal and the Push to Start button were displayed. The contact was able to manually restart the vehicle immediately. The contact stated that the failure had been recurring and had worsened. The contact stated that the vehicle could only be manually restarted after 10 minutes, nearly causing a crash. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 16,000.