NHTSA Complaint #11689317 ā 2021 GMC YUKON
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11689317 |
| Vehicle | 2021 GMC YUKON |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
While driving back home on the highway (I-95) on February 26, 2025, my truck stopped accelerating right in the middle of the highway and cut off. Tried to crank it back up to no avail. I had it towed to the nearest GMC dealer which is GMC Coral Springs. They did an inspection and immediately communicated that the fuel pump module had failed and needed to be replaced. The only option at the time was to just have it fixed because I was out of warranty. At the time, I had about 100k miles on it and the guy at the dealer told me that he's supriesed it lasted that long as those modules usually go out before 100k mile. I got it fix and on March 1, 2025, the truck was ready for pickup. Fast forwarding, now GMC is recalling the 2021 Yukon with recall N252516900 for the same EXACT issue. I spoke to GMC corporate this morning to see if I can be reimbursed for the cost. When the rep Tina ran my vin, she states my vin wasn't attached to the recall number. So I was trying to understand that the issues are the same, why can't they reimburse me. Same issue on the same year truck. GMC refused to help me. I'm so disappointed because I'm not even sure why my truck wasn't included in the recall but has the same issue. I need your help. Please and thank you. (I contacted the dealer to have the email me a copy of my invoice for the service at the time, however I haven't received it. I will contact them again to see if they can email it again. But I will obtain a copy of it even if I have to drive out ther)
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