NHTSA Complaint #11689034 — 2025 MITSUBISHI OUTLANDER

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11689034
Vehicle 2025 MITSUBISHI OUTLANDER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I had the car for less than a month. It had about 850 miles on it. I was driving on a flat service going between 25-30 mph. I was NOT using the Adaptive Cruise Control. Without any warning, the car suddenly accelerated and I immediately felt like I had no control. I do not know how fast the car was going at that point. I tried to brake - I was practically standing on the brake pedal. It all happened very quickly but knew that I had no control over the car. The Forward Collision Warning system did not activate and I hit the car in front of me, which in turn, hit the car in front of her. The airbags on the driver's side deployed. The car was deemed a total loss by the insurance adjuster. I informed the dealer. It is also mentioned in the police report.

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