NHTSA Complaint #11687217 — 2024 NISSAN ROGUE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11687217
Vehicle	2024 NISSAN ROGUE
Component	ELECTRICAL SYSTEM
Date of Incident	March 1, 2025
Date Filed	September 14, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

Left side IVI system intermittent, yes. Unable to communicate handsfree or if in an emergency situation contact onboard 911 systems. Yes, the problem has been recreated twice with dealership and four videos of outages were submitted to dealership. Yes, the manufacturer inspected and called it needing a software push from Nissan. No software update is not available couldn’t be determined when fix was available. No, warnings were available before outage occurred. The vehicle only has 6600 miles and is a year and 3 months old. I am the first owner, the first appearance occurred after the software update of the recall on backup cameras by NHTSA.

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