NHTSA Complaint #11685861 — 2020 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11685861
Vehicle	2020 FORD EDGE
Component	POWER TRAIN
Date of Incident	August 4, 2025
Date Filed	September 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

At 80000 miles, the car started stuttering while shifting between 2 to 4th gears. The dealer diagnosed it as a bad Torque Coverter. I had this fixed and the check engine light came on as the car started missing and slipping gears. The next correction will be a transmission replacement, as the car is slipping and missing while trying to accelerate and decelerate. This is causing lurching and lack of acceleration which can lead to be rear ended or not making a left hand turn and getting hit in my side.

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