NHTSA Complaint #11685620 — 2022 JEEP WRANGLER

The contact owns a 2022 Jeep Wrangler. The contact stated that on three separate occasions while driving at various speeds, the vehicle jerked upon depression of the accelerator pedal with a message to "Service Transmission Continue in D - Do Not Shift or Turn Engine Off" was displayed on the instrument panel. On the first failure, the contact was able to drive the vehicle to Galeana Chrysler Dodge Jeep Ram (14375 S Tamiami Trl, Fort Myers, FL 33912); however, the contact was informed that the dealer would not honor warranty. The vehicle was taken to another dealer and the body control module was replaced. The failure returned months later while the contact was out of town and the vehicle was towed cross country on the contact's trailer back to the dealer. The contact was informed on the visit that the transmission control module was defective and the TCM was replaced; however, the failure returned months later. The vehicle was taken back to the dealer where it remained. The dealer reached out to the manufacturer while the contact waited for a decision from the manufacturer. The vehicle was not yet repaired and remained with the dealer. The failure mileage was 2,132.