NHTSA Complaint #11685521 — 2021 HONDA CIVIC

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11685521
Vehicle 2021 HONDA CIVIC
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The infotainment system in these vehicles is poor when using the navigation. Having the phone connected via wire will cause the phone and infotainment system to malfunction constantly causing restarts and making the mobile device extremely hot too the touch. The android auto function in the car loses connection and begins to cause the arrow marker to jump around on the map causing confusion, turn directions down wrong roads causing drivers to enter areas of no thruway due to a business being there. Researched this for 2 years and there is no current fix from HONDA other owners through REDDIT have the same issue and have been told by HONDA that nothing can be done to fix the hardware system.

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