NHTSA Complaint #11685221 — 2024 CADILLAC ESCALADE ENGINE

Complaint Details

ODI Number	11685221
Vehicle	2024 CADILLAC ESCALADE
Component	ENGINE
Date of Incident	July 28, 2025
Date Filed	September 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

The vehicle died while driving with no warning and had 6,800 miles on it at the time. I received a message to "Push ignition to start" but it did nothing. Had it towed to Cadillac dealership. The engine was replaced. The paperwork that I received says "Large amounts of metal debris in oil. Drained engine oil and found oil to appear silver not brown/black. Suspect major internal failure not allowing engine rotation. Engine requires replacement due to extent of oil contamination with metal debris. I now need to use 0W20 oil. I feel like this isn't solving the problem and I don't feel safe driving this vehicle.

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