NHTSA Complaint #11684718 — 2019 HYUNDAI TUCSON

My car has had an oil consumption problem for over a year that Hyundai refuses to acknowledge. I passed the oil consumption test because the oil burns rapidly when I have about 1,000 miles left before my next oil change. They have replaced my exhaust, catalytic converter, spark plugs, and oil release valve over the course of many visits. Every time I have the oil problem, they find something different to “fix” and I have to pay out of pocket. None of these have fixed the actual problem. The hyundai representative I have been in contact with (after they reassigned my case to someone 3 different times - so it’s never the same person that is familiar with my case), told me there is nothing they can do to help me because the dealerships are independently owned. I am now out of warranty, although I originally brought my car there while it was still covered under warranty.