NHTSA Complaint #11684372 — 2025 SUBARU IMPREZA

So far I went to Herb Gordon Auto World in Silver Spring At least three times for the eyesight system that keeps malfunctioning and they said each time there's no codes and no sensor or system error light codes on. I called and talked to Subaru customer service three times and on the fourth time I was told to go to another Subaru dealer and have it looked at as a second opinion on the 16th of aug I went to Fitzgerald Auto Mall after I talked to the service advisor Matt and found out that it had a code in it in the history PO1894 which Herb Gordon Auto World either didn't figure out how to find  or was too incompetent to find it. According to Matt at Fitzgerald the code is a communication error from the transmission which is not a good thing to have on a brand new car.  I guess Mark was the specialist and kelly is his assistant. I also talked to Erica on the 21st of August. Erica said the floater Dawn was going to call me after she talks to Fitzgerald Subaru about the code. I talked to Kelly on the 21st. and than Mark the same day. When I talk to Matt who is supposed to be the head of this case #[XXX] he told me this places you win said they can't advise a fix so we're just going to wait until you have any more problems with it and then we could fix it then maybe so I said can you not find the source of the transmission communication problem he said well we would have to find a fix to it and we can't right now certificate can't fix it or find out the source where it's coming from we have nothing to do now with it unless you have more problems and I said if I'm on the Beltway and the communication fails again will everything go off and then the car will stop now having an accident and possibly be killed So to that he stated well that's what insurance is for. This is all safety equipment because the lights come on at first that shows the eyesight error and all the red lights come on that say all the Collision avoiding systems are not working INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),