NHTSA Complaint #11683995 — 2021 LINCOLN AVIATOR

ELECTRICAL SYSTEM issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number 11683995
Vehicle 2021 LINCOLN AVIATOR
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State MI

Consumer Description

My 2021 Lincoln Aviator PHEV lift gate safety stop does not function properly. It will come closing down extremely hard. This will happen when the button is pressed on the lift gate or the hands free feature is triggered. The lift gate will not safety stop and pop back open as it should unless a significant amount of force is used; this is usually 2 or more people trying with all their strength to stop it from closing on them. I have been hurt by this and so has my child. This is a serious safety issue. I have included screenshots from the video (the system won’t let me send the video) I took replicating the issue with it completely crushing a box at the height of my head.

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