NHTSA Complaint #11679348 — 2021 CHEVROLET TAHOE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11679348
Vehicle 2021 CHEVROLET TAHOE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

2021 Chevrolet Tahoe original owner. Fuel control module failures. 1. Failed on 6/29/21 at 5,068 miles. Dealer replaced with GM Part #13537053. 2. Failed on 8/15/22 at 12,130 miles. Dealer replaced with GM Part #13544060 3. Failed on 8/1/25 at 41,247 miles. Dealer replaced with GM Part #13554821 On each failure, vehicle was unable to shift to neutral, power remained on, electrical component began shutting down to conserve power, left stranded and required towing with rear wheels being dragged locked up onto tow truck. Once power was shut down, could not operate windows or lock doors other than keyed driver's door. Th entire failure mechanism puts the driver in an extremely unsafe situation. Recall notice #21V739000 was issued on 9/23/21 with to impacted notified owners on 10/14/21. Did not receive this notification since first failure was prior to recall and assume GM considered vehicle repair completed. Note that the fuel module part number has changed 3 times in my case, but Part # 3554821 replaces 5 other listed part numbers. Is this the 6th iteration or of this part? What is the root cause of the fuel module failure? Is it the module itself failing or an electrical issue that causes the fuel module to short out and fail. GM/Chevrolet is not solving this issue. With 3 failures of the same component, this is a lemon and I have no comfort or confidence using this vehicle. When will the next failure occur and what unsafe situation will this leave me stranded in? Read this issue applied to 2021 and 2022 GM full size SUV's and now reading issues through the 2024's. Unacceptable and poor quality. GM needs to be held accountable to solve the root cause of these failures and stop putting a replacement band aid on the problem.

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