NHTSA Complaint #11676009 — 2021 GMC SIERRA 1500

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11676009
Vehicle 2021 GMC SIERRA 1500
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 48,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled, lost motive power, with smoke came from the engine compartment. There was no warning light illuminated. The vehicle was towed to the residence. The contact attempted to start the vehicle and noticed a knocking sound coming from the engine with the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The dealer was contacted and informed the contact that parts were not yet available. The dealer informed the contact that the vehicle had a Salvage Title and would not be repaired under the recall. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 48,000. VIN tool confirms parts not available.

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