NHTSA Complaint #11673420 — 2019 TESLA MODEL 3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11673420
Vehicle 2019 TESLA MODEL 3
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Tesla wants >$750 to "fix" a bug it sold in the car, & won't turn off the beep that happens every 5 minutes of driving, telling us that their sensor is defective. They want us to pay to tear the seat apart so they can replace the entire sensor. This error is happening in most of their vehicles (at least 2019 Model 3's). It's probably a Malfunctioning Occupant Weight Sensor (which determines if someone is in the seat and dictates whether the airbag should deploy). This fault triggers the painful loud beep/warning every 5 minutes of driving, & may disable the airbag in a collision. Tesla's systems rely heavily on software, & it may be a glitch or bug, but they say they can't fix it w/o making us pay to take out the seats. Or it may be Wiring and Connection Issues. (We have just 35,000 miles on this vehicle.)

Related Complaints for the 2019 TESLA MODEL 3

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