NHTSA Complaint #11673289 — 2019 FORD FUSION

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11673289
Vehicle 2019 FORD FUSION
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact’s daughter owns a 2019 Ford Fusion. The contact stated that when the vehicle was started, the check engine warning light illuminated. Additionally, the messages "Engine Overheated" and "Service Now” were displayed. The contact’s daughter attempted to drive the vehicle, but the vehicle had shifted into "LIMP Mode". The vehicle was pulled over into a parking lot and restarted, but the failure persisted. The vehicle was taken to the residence where a handheld diagnostic machine retrieved information that the cylinder head was over temperature. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

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