NHTSA Complaint #11672006 — 2022 CHEVROLET SUBURBAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11672006
Vehicle 2022 CHEVROLET SUBURBAN
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

When attempting to drive from a stop light or stop sign, after taking your foot of the brake, the vehicle intermittently completely turns off. It will not immediately restart and you find yourself stuck in the middle of an intersection creating a safety issue. The vehicle has been in to Chevrolet to have this issue fixed once already and it continues to repeat. I doubt the dealer has been able to replicate the issue as they haven't gotten the vehicle back into the shop after it's been sitting there for a week. There were no warning lights, messages, or other symptoms. It has happened to both myself and my wife, most recently on or about 7/1/25 where it happened to my wife multiple times causing us to leave the vehicle at the dealership for service. Just to be clear, the issue with the vehicle turning off is different from the standard auto stop/start feature.

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