NHTSA Complaint #11671609 — 2017 FORD FOCUS

We have a 2017 Ford Focus Hatchback with a 2.0L engine and a Powershift transmission. We are the original owners and the vehicle only has 56,000 miles. The vehicle, when accelerating and shifting from 1st gear to second gear, is slipping, yielding a loss of torque in an unpredicted fashion. My daughter has nearly been rearended several times. The slip and reengagement is only in this shifting pattern (i.e. not evident in higher gears nor at higher speeds). Ford service acknowledges that there is a problem but is not warrantying the service do to the age of the vehicle. My contention that unintended acceleration is a safety issue and I would like NHTSA to investigate this very serious issue, on such a low mileage vehicle. I worry about the safety of my daughter and other vehicles.