NHTSA Complaint #11670236 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that the vehicle made an abnormal rattling sound on cold starts. The vehicle was taken to the dealer, where the contact was informed that the cam phasers and connecting belts might need to be replaced. The vehicle was being diagnosed. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03 (Cam phaser replacement). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 71,662.