NHTSA Complaint #11669485 — 2024 TESLA CYBERTRUCK

The contact owns a 2024 Tesla Cybertruck. The contact received notification of NHTSA Campaign Number: 25V170000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted and refused to repair the vehicle. The dealer informed the contact that the VIN was not under recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. In addition, the contact stated the front bumper protector had detached. The vehicle was not diagnosed or repaired after the most recent failure. The failure mileage was unavailable. Parts distribution disconnect.