NHTSA Complaint #11669472 — 2025 VOLVO XC60
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Complaint Details
| ODI Number | 11669472 |
| Vehicle | 2025 VOLVO XC60 |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
On 6/24/25 warning given that rear camera — actually all cameras — were unavailable. Cameras remained unavailable for several hours, when they “magically” came back on. 6/24/25 — radio sound disappeared. Only returned after a hard reset of the center infotainment system. 6/25/25 — another warning that cameras were unavailable, but as quickly as it flashed on, it went off, and cameras were available. 6/25/25 — entire infotainment center and air handling/ac system went black while i was driving. Center re-set itself while i was driving. Warning light that cameras were unavailable also flashed on then off. 6/25/25 — Vehicle, which was only purchased on 6/18/25, was picked up by dealer for investigation. 6/26/25 — Told that problems are known by Volvo, apparently related to a software update instituted after a 3/25 recall for same problem, and that multiple vehicles are reporting same and continued issue. Software updated is “promised” but date undetermined.
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