NHTSA Complaint #11669232 — 2021 LINCOLN AVIATOR

The contact owns a 2021 Lincoln Aviator. The contact stated while driving at an undisclosed speed, the driver's side rear door trim detached and flew off the vehicle. Additionally, the contact stated that after it rained, water entered the interior of the vehicle through the sunroof. The vehicle was taken to the dealer where it was diagnosed with a detached driver's rear door trim and clogged drain tubes in the sunroof assembly. The driver's side rear door trim was not replaced. The dealer repaired the clogged drain tubes in the sunroof assembly. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure. The contact referenced a recall; however, the VIN was not associated with the recall. The failure mileage was approximately 60,000.