NHTSA Complaint #11667340 — 2018 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11667340
Vehicle	2018 FORD EDGE
Component	ENGINE
Date of Incident	June 8, 2025
Date Filed	June 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I have had my vehicle in for regular service since I purchased it. It has had two transmissions, one to repair a prior repair and now I am told that the engine needs to be replaced. Ford has a TSB for this issue, as it is a known fault with the engine. According to the dealer this is TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 22-2229 This affects the following vehicles 2015-2018 Ford Edge 2017-2019 Ford Escape Built on or before 16-May-2019 2017-2019 Ford Fusion Built on or before 8-Apr-2019 2017-2019 Lincoln MKC Built on or before 18-Apr-2019 2017-2019 Lincoln MKZ Built on or before 8-Apr-2019 This repair is estimated at $8,800. This after a $5,000 dollar repair on the Transmission and five weeks of being out of service. When one purchases a vehicle it should not lose two transmissions and an engine in less than 100,000 miles of service

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