NHTSA Complaint #11665933 — 2025 SUBARU FORESTER

I purchased a brand new 2025 Subaru Forester Wilderness and immediately noticed a persistent vibration in the steering wheel, seat, and footwell area. The vibration is present at all times — while driving at various speeds and even while idling. It is very distracting and uncomfortable. This ongoing vibration creates a constant sensation of movement that affects my comfort and ability to stay fully focused on the road. I have arthritis in both hands, and the steering wheel vibration causes physical discomfort, pain, and fatigue, especially on longer drives. I previously owned a 2024 Subaru [same model], which did not have this issue. I have also spoken with other owners of the 2025 model who are not experiencing this problem, so I do not believe this is typical for the vehicle. Subaru of America sent an engineer to inspect the vehicle, but the evaluation was limited to measuring vibration levels. He did not place the vehicle on a lift or inspect any physical components, such as the suspension, wheels, or drivetrain. Despite this limited assessment, he concluded the vibration was “normal.” I respectfully disagree with this conclusion, as the vibration significantly affects the drivability, comfort, and confidence I feel while operating the vehicle. I am reporting this issue because I believe it may indicate a defect that deserves further investigation.