NHTSA Complaint #11664344 — 2021 ACURA TLX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11664344
Vehicle 2021 ACURA TLX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

At 36,823 miles and October 11,2024 I was taking off from a stop. About 10 seconds into my take off I heard a loud bang and hard jerk. Dash cam caught it happening. As soon as it happened I was still moving forward but just coasting. As soon as I accelerated a tiny bit it sounded like metal being beaten around inside something. No warning light or CEL came on. Nothing. After I parked it the sound disappeared and it seemed to drive fine but a little different. I noticed then that I would lose traction easily and my front wheels would spin out like a fwd Civic. I called the dealership immediately and told them what happened. They put a note in my file. They said they couldn’t do anything unless it happened again. I had to go to the dealership 3 separate times to try to get them to look at it. At the third trip and me being a little pissy that they took me seriously and found out that in fact my rear wheels wouldn’t spin and my driveshaft wasn’t spinning either. In December of 2024 my transfer case and transmission were replaced under warranty. The splines in the transmission were totally stripped.

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