NHTSA Complaint #11664327 — 2020 AUDI S4

The main screen of the vehicle, which is called the MMI from what I understand, repeatedly shuts down and restarts while driving, up to 5 times or more per hour while driving. Sometimes this process can take 3 or more minutes. There appear to be hundreds of Audi customers that this affects according to my research. The dealership (Audi of Nashua) charged for a possible software update repair that did not work, and do not seem to be familiar with a fix other than a $5,000+ repair to replace expensive hardware components. This is a major safety issue because it is what controls the phone and GPS system, causing serious issues when trying to navigate in unfamiliar areas or when taking important phone calls from family members. It is a major distraction while driving and greatly increases the risk of accident.