NHTSA Complaint #11661204 — 2017 HYUNDAI ACCENT

To preference, I have only owned this vehicle for less than six months, and that the only major issue concerning the vehicle was the replacement of the catalytic converter manifold. On the afternoon of [XXX] I was coming to a complete stop at a very busy 4-way located in Peach County, GA when the power to the entire vehicle was shut down. There was difficulty attempting to turn over the key in ignition, so with the help from a passerby I was able to push my vehicle to a safe location nearby as my vehicle was idle in the middle of a populated 4-way intersection, putting my and others’ safety at risk. As I go to check under the hood, I look for any components out of place and to check fluids. I check my oil dipstick to notice that there was metal residue in my oil, something that was not present previous to my commute in the area. As I am now able to turn over the ignition, a sputtering noise begins to emit from the engine, a noise that was also not present previous to my commute. Within the hour I was able to move my car, albeit slowly to a U-Haul location; it should also be known that my check engine light appeared in the process (no warning lamps were present on the vehicle prior to the engine failure). I returned home and instantly got in contact with my technician who does repairs to my car and he confirmed after inspecting the oil and noise from the engine that it was engine failure and that there may have been a ‘recall on the engine’ as did another mechanic I advised with. I called my local dealership about any recalls on my vehicle to which they said no, I then called the customer service hotline to begin a claim on my vehicle: I asked questions in relations to warranty, the previous owner, service history that may have went undocumented all with it being that the conclusion from the operator was that the warranty that was attached to the vehicle was expired and that it would not have covered the repair of the engine anyway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.