NHTSA Complaint #11661103 — 2023 CADILLAC CT5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11661103
Vehicle 2023 CADILLAC CT5
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

At 22,000 miles, driving along at approximately 40mph, vehicle felt like it surged - check engine light went on and message of "limited acceleration - drive with care" appeared. Key cycled the car, CEL and message remained. Car would then not drive higher than 3rd or 4th gear and at limited speed as I tried to get it home. Once I pulled into my driveway message appeared "Service Transmission Now - Unable to Shift Soon." Car would then not move when shifted into any gear, including reverse. Had vehicle towed to dealer where they found the transmission valve body needed to be replaced. There are no available parts anywhere in the country and was told this could be a long wait for repair. Upon searching, there are 2020-22 GM vehicles with similar issues like Chevy and GMC where they have recalled the valve body, but the 2023 Cadillac CT5-V is not included in this and likely should be. My dealer told me my CT5 is not the only one they have currently waiting on this exact part.

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