NHTSA Complaint #11659055 — 2021 GMC SIERRA 1500

The contact owns a 2021 GMC Sierra 1500. The contact stated that the vehicle was experiencing excessive oil consumption. The low oil pressure warning light was illuminated. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was taken to the dealer several times, where an oil consumption test was performed. The contact stated that the oil consumption test was not completed. The contact stated that while driving 55-60 MPH, the contact noticed an abnormal oil odor, and the low oil pressure warning light was illuminated. The contact pulled over. The contact then noticed that a significant amount of oil was leaking onto the ground. The vehicle was towed to the residence of the contact's brother. The contact stated that upon inspecting the vehicle, the contact became aware that oil was leaking from the oil pan. The vehicle was towed to the contact's residence, where the contact added oil to the vehicle. The vehicle was taken to Beck & Masten GMC Coastal (200 US-77, Robstown, TX 78380), where the rear main seal gasket was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the alternator and the crankshaft hoses had failed due to excessive oil leaks. The dealer charged a fee for the alternator and the crankshaft hoses replacement. The dealer informed the contact that the rear main seal gasket replacement was covered. The dealer related the oil leak to the oil pressure. The vehicle was not repaired. The manufacturer was notified of the failure, and cases were filed; however, no further assistance was provided. The failure mileage was 44,000.