NHTSA Complaint #11657672 — 2018 GMC SIERRA 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11657672 |
| Vehicle | 2018 GMC SIERRA 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I have taken it in due to engine mounts 4 different times, transmission replaced and in October 2024 I took it in for issues I was experiencing like I had before my transmission went out. I did not get my truck back until almost Dec 2024 and that was due to there employee backing into the front end of my truck. So after all that my warranty was up Dec 24 2024 and then on April 16th 2025 I was driving my 2018 GMC Sierra 6.2l 1500 Denali 129,600 miles at approx 30 mph it was late so the streets were empty and we started to hear a knocking or what I thought at the time was a very bad exhaust leak. We parked and then we started to try to make it home very slowly which we did and it was not making to much noise. The next day I called GMC and explained they said bring it in. I towed it there to be safe but it did start and still ran at very slow speed. They called me and said that the lift side rockers/ lifters 1 failed and it was stuck due to a misfire and that the engine would need to be rebuilt and sent me over some very vague break down which looked like a lump sum price. I requested and better break down and got a screen shoot and that when he said that’s the best they can do. There were no engine lights on or warnings nothing at all. It also just got serviced at GMC for an oil change on February 27th 2025 along with some air filters. Today is April 29th and still waiting for the service manage to call and see if they can do anything to help out instead of charging full price. I will Attach pictures of the cost break down if possible. Thank you
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