NHTSA Complaint #11656391 — 2021 HYUNDAI TUCSON

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11656391
Vehicle	2021 HYUNDAI TUCSON
Component	ELECTRICAL SYSTEM
Date of Incident	February 22, 2025
Date Filed	April 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The AC system on my vehicle stopped working with less than 55,000 miles on it. When replacing the compressor, condenser, all AC switches, and lines (the entire AC system besides the ECM), the AC is still not working. The compressor is not kicking on. I have an ECM on order, but myself, and all mechanics (including Hyundai certified mechanics) are all unsure why this would have happened on such a low mileage vehicle. I am EXTREMELY disappointed and frustrated with the experience and not having AC after spending thousands of dollars and time getting it fixed. Please advise ASAP. Attached is the original invoice stating that all that needed to be replaced was the condenser/compressor. I have more files from all of the other replacements provided if needed.

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