NHTSA Complaint #11655613 — 2022 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11655613
Vehicle	2022 KIA SOUL
Component	ENGINE
Date of Incident	April 19, 2025
Date Filed	April 19, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

I dropped my car off yesterday and they stated that it did in fact need a new engine. My problem is how come the dealership won’t provide a loaner!? They are telling me that they are unsure when they can get it fixed! People need to go to work!! How can you expect a customer to be ok with this! I’m going to be forced to drive this car! This is completely ridiculous and unsatisfactory!

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