NHTSA Complaint #11652138 — 2020 FORD EXPEDITION UNKNOWN OR OTHER

Complaint Details

ODI Number	11652138
Vehicle	2020 FORD EXPEDITION
Component	UNKNOWN OR OTHER
Date of Incident	March 30, 2025
Date Filed	April 1, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

Sunroof explosion while driving on the highway. Loud bang rattled the driver and passenger. Driver was able to maintain control of the vehicle, but it could have been catastrophic for our vehicle and the vehicles around us if control was not maintained. Our Ford dealer said he has heard of sunroof explosions before. Dealership has the vehicle and is awaiting authorization to repair. Allstate Insurance is also involved. There was no warning anything was wrong. This vehicle was bought brand new (1 owner) and is now 5 years old, has run great and has been properly maintained at our local Ford dealership.

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