NHTSA Complaint #11652136 — 2020 TESLA MODEL X

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING issue reported to NHTSA

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Complaint Details

ODI Number	11652136
Vehicle	2020 TESLA MODEL X
Component	ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Date of Incident	March 11, 2025
Date Filed	April 1, 2025
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The contact owns a 2020 Tesla Model X. The contact stated while driving approximately 55 MPH, the self-driving mode disengaged unintendedly. There was no warning light illuminated. The vehicle was taken to a Tesla Service Center, where it was diagnosed that the self-driving system had completely failed. The Service Center determined that the self-driving computer needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.

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