NHTSA Complaint #11652061 — 2016 LINCOLN MKC

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11652061
Vehicle 2016 LINCOLN MKC
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 162,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

The contact owns a 2016 Lincoln MKC. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe. While driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. In addition, the contact stated that the engine was consuming an excessive amount of coolant, and there were no signs of a coolant leak. The vehicle was taken to an independent mechanic where the turbos, spark plugs, and fuel injectors were replaced; however, the failure persisted after the repair. The contact then scheduled an appointment with a local dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 162,000.

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