NHTSA Complaint #11651475 — 2022 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11651475 |
| Vehicle | 2022 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
We purchased this truck in 2022 brand new from the dealership. It has had electrical issues intermittently that has caused it to cycle through 3 batteries already. The truck will fail to start. The worst, most unsafe incident, happened when the truck completely shut down on the freeway. Every indicator light came on the dash and one by one the features of the truck started shutting down. First power steering. Then stability control. Followed by every feature that needs electricity until the truck shut off on the freeway and was unresponsive. We are finding online that people are having this issue with the Ram 1500 specifically equipped with the e-torque option (which is what we have). We have taken the truck into the dealership 3 times, each time they have simply said it was a battery issue and were unable to diagnose a bigger problem. At one point they had the vehicle for more than 30 days. This is my wife's vehicle. We have 3 kids. The safety of my family is at risk every time the vehicle doesn't start when we need it to and certainly when the truck shuts down in the middle of the freeway. It's dangerous. And we know it is not a "battery issue"
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