NHTSA Complaint #11650569 — 2022 FORD EXPLORER

The contact owns a 2022 Ford Explorer. The contact stated that while attempting to shift into reverse, the vehicle moved forward approximately 2 - 3 feet before reversing as intended. There were no warning lights illuminated. The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 25V164000 (Power Train). The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer opened a case regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 40,000.