NHTSA Complaint #11649884 — 2025 MAZDA MX-5
SEAT BELTS issue reported to NHTSA
Complaint Details
| ODI Number | 11649884 |
| Vehicle | 2025 MAZDA MX-5 |
| Component | SEAT BELTS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
my driver-side seatbelt buckle has been jamming since about one month after purchase. When I brought the issue to the dealership, they were able to temporarily fix it using an air compressor, citing that the buckle was full of "small debris". Upon further inquiry, I was told the debris consisted of "air particles and dust" and was advised not to leave the door open or drive with the top down. Given that this is a convertible, such a recommendation is unreasonable. It is unacceptable for a seatbelt buckle, one of the most critical safety components of a vehicle, to malfunction under normal usage conditions, especially in a brand-new car. This is available for inspection upon request. This malfunction prevents me at times from fully engaging my seat belt.