NHTSA Complaint #11649583 — 2024 FORD ESCAPE PHEV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11649583
Vehicle 2024 FORD ESCAPE PHEV
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 3,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2024 Ford Escape Hybrid. The contact stated that while driving at various speeds, the messages "Blind Spot Fault System", "Cross Traffic System Fault", "Front Camera Fault service required", "Free collision assist not available", and "Check parking sensor" were displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed and determined that an over-the-air (OTA) update was needed. The vehicle was repaired. The failure persisted, and the vehicle was taken back to the same local dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,700.

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