NHTSA Complaint #11649317 — 2025 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11649317
Vehicle 2025 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Vehicle constantly pulls to the right. I thought it was an alignment issue so i took it to the dealer for an alignment, they adjusted one parameter then gave me the alignment report showing that it's all fine. When i complained it still pulls to the right they took it in for a second service. That service the "reprogrammed the steering module" which is different from the prior model year. This made zero difference and the car still pulls to the right. It is annoying below 60 MPH where it essentially nudges you to the right and dangerous above 70MPH. I am in Texas and we have a local toll road with an 80MPH speed limit so the speeds i described are an everyday travel situation here, not speeding or being reckless. If i drive holding the wheel straight with one hand for example on a perfectly straight piece of road and let go of the wheel for less than a second to reposition my hand the car veers to the right. If i let go for 2 seconds at 65mph it leaves the lane I was curious how long it would take my other car to leave the lane, i did that experiment on the same road. It took 10 seconds before it even got close to the line. Same stretch of road, similar weather. This is not weather related. This behavior occurs at all times, various temperatures. In total i have about 1100 miles on the new car. I think this car needs an urgent mandatory recall and a stop sale. This car should not have been sold to us in this condition this is unacceptable and unsafe. I found some threads online detailing this issue very similarly. Seems all the issues have different tolerances, but all about the same experience. [XXX] another thread. [XXX] Dealer says there is nothing else they can do until RAM issues a fix. Customer service at corporate was not helpful and told me there is nothing they can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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