NHTSA Complaint #11645968 — 2024 GMC YUKON

The engine of my 2024 GMC Yukon Denali failed unexpectedly at 45 MPH, shutting off without warning and shifting into neutral. My wife, three passengers, and two dogs were in the vehicle, which coasted to a stop. After several attempts, it restarted, and the check engine light illuminated. Alpine Buick GMC confirmed catastrophic engine failure, requiring replacement of the engine, radiator, hoses, and other parts. The vehicle remains at the dealership, and the failed components are available for inspection. This sudden shutdown posed serious safety concerns. My wife lost control over acceleration and power steering, increasing the risk of an accident. Had this occurred on a highway or in traffic, the consequences could have been severe. This raises concerns about the engine’s reliability and potential risks to other drivers. Alpine Buick GMC confirmed the engine failure and the need for full replacement. I am the sixth customer awaiting this repair, indicating a broader issue. The estimated wait time for an engine is two weeks to three months, creating a significant disruption. Inspection by Manufacturer, Police, or Insurance The vehicle has been inspected by dealership technicians but not by GMC representatives, police, or insurance adjusters. I am open to further inspections to determine the cause and assess whether a recall or corrective action is necessary. No warning lights or symptoms appeared before the engine shut down. The check engine light illuminated only after restarting on the third attempt. The absence of prior alerts suggests a flaw in the vehicle’s diagnostic system. Expedited Engine Replacement – Given the safety risks, I request priority replacement. Investigation into Failure Cause – GMC should assess whether this is a manufacturing defect. Review of Similar Cases – If widespread, a recall or service bulletin may be necessary. Better Communication – Regular updates on repairs and GMC’s actions are needed. I expect prompt action to resolve