NHTSA Complaint #11645897 — 2019 CADILLAC XT5

STRUCTURE:BODY issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11645897
Vehicle 2019 CADILLAC XT5
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

The passenger interior side door at the bottom towards the back near the backseat, beginning driver seat caught fire. A small tiny hole began melting, and there was flames coming out of it. Within minutes. My entire car was engulfed in flames when the fire department came they said it seemed like it was fuses that began the Fire. I bought this car used from Carmax literally only two weeks ago and had only driven it. maybe 100 miles it’s a 2020. I don’t understand how this happened and I’m concerned about other Cadillacs of this model having the same issue.

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