NHTSA Complaint #11643616 — 2017 TOYOTA RAV4

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure, causing the vehicle to stall while driving, and the back over prevention camera and collision warning features were inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.